Shopping & Checkout

How do I make a purchase?

We make it easy to place an order. Any place you see an "Add to Cart" button, click it to place the item in your cart. Once you have all items you wish to purchase in your cart, proceed to "checkout" from your shopping cart and follow our step-by-step process to complete your purchase.

What forms of payment do you accept?

We accept PayPal, American Express, MasterCard, Visa, Discover, C.O.D.**, and approved open accounts.

** New customers ordering C.O.D. must supply a valid Visa, MasterCard, Discover or American Express credit card number or pay for the C.O.D. with cashier check, money order or official bank check. All C.O.D. orders are charged $12.50 in addition to standard UPS shipping charges. We are unable to honor flat-rate shipping rates with C.O.D. orders.

May I place an order over the phone?

Our website is safe and secure for ordering online. However, if you would like to place your order by phone, call us at one of our two locations. Visit our Store Locations section for the toll-free number to each of our two branches.

What states do you collect sales tax?

Sales tax is collected based on the "ship to" address of your order. We currently charge sales tax for the states in which we are located, which are Michigan and Oklahoma.

How do I know if an item is out of stock?

Product availability is display on the product pages as "In Stock" or "Out of Stock." Availability is updated daily; however, these levels can change before the next nightly update. If you happen to order a product that is out of stock, a customer service representative will contact you with fulfillment information shortly after your order is placed.

May I use my open account number to place an order online?

Yes, approved open account customers are able to use their account number to complete a purchase online. During the checkout process you will be prompted to select a payment type. Simply select "open account" and include your account number to complete your order.

Am I getting the lowest Wholesale Tool published price?

Please refer to our Pricing Policy section.

How do I use the wish list feature?

In order to use this feature, you must create an online account with us. Once you have registered, simply sign in, navigate to a product and locate the "Save to Wish List" button underneath the "Add to Cart" button.

From here, you will be prompted to either save to an existing wish list or you can create a new one. You may create as many lists as you want. They can be accessed and managed directly with the "Wish List" link in the header or directly through your account.