How do I make a purchase?
We make it easy to place an order at wttool.com. Any place you see an "Add to Cart" button, click on it to place the item in your cart. Once you have all the items you wish to purchase in your cart, proceed to "checkout" from your shopping cart and follow our step by step checkout process to complete your purchase. 

What forms of payment do you accept?
We accept American Express, MasterCard, Visa, Discover, C.O.D.**, and approved open accounts. 

** New customers ordering C.O.D. must supply a valid Visa, MasterCard, Discover or American Express credit card number or pay for the C.O.D. via cashier's check, money order, or official bank check. All C.O.D. orders are charged $7.00 in addition to the regular UPS shipping charges.

Is wttool.com credit card safe?
Yes! Your confidential information is safe with us. View our complete privacy and security policy for details.

Can I place an order over the phone?
Our website is safe and secure for ordering online. However, if you would like to place your order by phone, call us at one of our seven locations. Visit our Store Locations section for the toll free number to each of our seven branches.

What states do you collect sales tax?
Sales tax is collected based on the "ship to" address of your order. We currently charge sales tax for the states we are located in. These states are Michigan, Florida, Texas, Oklahoma, Indiana, North Carolina, and Massachusetts.

How do I know if an item is out of stock?
If your order has an item that is out of stock, we will immediately contact you to inform you of the backorder time frame. If your order contains more than one item, we will ship all other items that are in stock in our standard time frame.

Can I use my open account number to place an order online?
Yes, approved open account customers are able to use their account number to complete a purchase online. During the checkout process you will be prompted to select a payment type. Simply select "open account" and provide us with your account number to complete your order.

Am I getting the lowest Wholesale Tool published price? **
Prices published represent the most current prices available at Wholesale Tool. When a new sales flyer is released, our website is updated to match the pricing in that flyer. Inadvertent pricing errors are subject to change. If pricing errors are found, they are corrected in our database immediately and the corrected price applies.

** Prices published on this website reflect all current catalog/sales flyer prices. Current/dated sale prices may override the catalog prices for the duration of the sale. Prices subject to change without notice. Clerical or inadvertent pricing errors are subject to change. If price errors are found, they are corrected in our database immediately and the correct price applies. The current year full-line catalog supersedes all previous catalog pricing. Product pictures are for reference only, actual product appearance may vary.